Motorola Reviews

Return Policy Overview

Motorola has a 14-day return policy for products purchased from their website. This period starts from the day of delivery.

Key Points:

• No Restocking Fees: Returns within this timeframe do not incur any restocking fees.
• Return Process: To initiate a return, customers must visit the Motorola website, navigate to the shop tab, and follow the prompts for returns. An RMA (Return Merchandise Authorization) will be issued upon approval.
• Refunds: Full refunds are processed once the returned item is received by Motorola, based on the original sale price.
• Free Return Shipping: A free shipping label will be provided via email after the return request is processed.

For more specific details or conditions, it is advisable to check directly with Motorola's support resources.

Here are some alternatives to motorola.com:

1. Samsung: Known for its Galaxy series, Samsung offers a wide range of smartphones with advanced features.
2. Apple: Apple's iPhones are popular for their sleek design, powerful hardware, and unique iOS.
3. Microsoft: While not a traditional smartphone manufacturer, Microsoft does offer the Surface Duo, a dual-screen Android device.
4. Dell Technologies: Dell doesn't produce smartphones, but it is a major player in the technology sector, offering a range of computers and related products.
5. Nokia of America Corporation: Nokia offers a variety of smartphones, including both budget and high-end options.
6. Lg: LG's smartphones are known for their quality displays and innovative designs.
7. Xiaomi: Xiaomi offers a wide range of smartphones, from budget to flagship, with a strong emphasis on value for money.
8. Sony: Sony's smartphones stand out for their high-quality displays and cameras.
9. Flex: While not a smartphone manufacturer, Flex is a notable alternative for Motorola's software solutions.
10. Weather Map Site: This is another alternative for Motorola's software solutions, offering weather-related services.

These alternatives offer a variety of smartphones and services, catering to different needs and preferences. Always refer to the official websites for the most accurate information.

To open an account on motorola.com, follow these steps:

1. Visit the Motorola Support page.
2. Look for the option to Create a new Motorola ID.
3. Fill in the required fields: Last Name, First Name, Email (in lowercase), and Password.
4. Verify the password by entering it again in the Verify Password field.
5. Click on Create Account.

After creating the account, you can register your warranty, submit or track a repair, and purchase an extended warranty. You can also sign in using Google if you prefer. Remember, if you have signed in with a Moto ID before, you will be prompted to reset your password.

Please note that this process may vary slightly depending on your location and the specific Motorola website you are using. Always refer to the official Motorola website for the most accurate information.

Motorola.com's return policy allows for the return of all in-warranty smartphones and watches within 14 days of the date of delivery. For all other products, including Motorola-branded accessories and third-party accessories, the return window is 30 days from the date of delivery. As for the shipping policy, Motorola offers free standard shipping on orders with a pre-tax value over $75. Expedited shipping options are available, and customers will receive a shipping confirmation email with a tracking number when available. It's important to note that shipping times may vary due to factors like inventory availability, weather conditions, and other unforeseen events. In the event that a device arrives damaged, customers should report it within 14 days to arrange an exchange or refund. The shipping policy also highlights that items may be delivered after business hours, up to 9 PM CDT, and that delivery times are considered from the moment payment is approved and processing is completed.

Motorola.com supports a variety of payment methods to accommodate customers' preferences. Customers can choose from Credit Card, Debit Card, Net banking, and UPI as their preferred payment mode/method. Additionally, for certain regions, other forms of payment may be accepted. When an order is placed, Motorola contacts the issuing bank to confirm the validity of the payment method. The bank reserves the funds until the transaction processes or the authorization expires, which is not an actual charge. The card is charged once the device ships. In case of order cancellation, the authorization will be removed from the account according to the bank's policies, typically taking 7-10 business days. For those interested in financing options, Motorola offers a program where payments can be made through a dedicated portal, providing a streamlined process for managing loans and upcoming payments.

The prices of Motorola's latest smartphones vary depending on the model and specifications. The Motorola Edge 2023 is priced at $349.99, down from its original price of $599.99. The Motorola Razr 2023 comes in different colors, each priced at $699.99. For those looking for more premium features, the Motorola Razr+ 2023 is available at $999.99. The Moto G Stylus 5G 2023 is priced at $399.99, while the non-5G version is available for $199.99. The Moto G 5G 2023 has a discounted price of $149.99, reduced from $249.99. Lastly, the ThinkPhone by Motorola is currently priced at $399.99, offering a significant saving from its original price of $699.99.